All orders are processed within 1 business day of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. You will receive an order confirmation email immediately after checkout, and a dispatch notification once your order has been handed to our courier partner.

We work with trusted courier partners to ensure your order arrives safely and on time: • G4S Courier Services — for reliable nationwide delivery • Sendy Logistics — for fast Nairobi and same-day deliveries • Wells Fargo Courier — for upcountry and remote area deliveries The courier assigned to your order depends on your location and will be indicated in your dispatch notification along with a tracking number where available.